Frequently Asked Questions
How do I register?
Click ‘APPLY TO ATTEND IN-PERSON' in the toolbar at the top of the page. Once you have selected your preferred pass and completed registration, you will receive a confirmation email with your booking information.
How will I gain entry to the event?
Once you have completed your registration you will receive a confirmation email containing a all the details about the event. This event is on an 'apply to attend' basis so places are not guaranteed and subject to review and approval by the Publisher. When you arrive at the venue on the day, if you have a confirmed place on our VIP list please give you name and you will be checked-in, given a badge and provided entry.
Why can't I find any emails related to the event?
You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.
What is the cancellation policy?
If you can no longer attend the dinner and you have a place confirmed, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.
Can I transfer or upgrade my pass?
If you would like to transfer your pass to another person, please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.
How do I get to the venue?
The address of the venue can be found here, along with transport options and directions.
Is the venue accessible?
We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.
Will food and drink be provided at the event?
Yes, a drinks reception and seated dinner will be provided at the event.
I have dietary requirements, what should I do?
If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.
Translation Service
Please note that the keynote interview will be conducted in Spanish, and the panel discussion will be in English for this event. Simultaneous translation will be available via the Interprefy app, or directly on your browser of your mobile device. If you will be using the translation service at the event, please bring your own wired headphones or earphones. Wireless earphones may cause disturbances. Please view full instructions and access the QR code to the service via the button below.
Contact Us
If you are experiencing technical difficulties please contact our team for more information:
ftlive@ft.com | +44 (0) 207 775 6653
Our customer service team is currently available from 9am - 5pm BST, Monday - Friday.
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